Official Policy Document

8pgm Terms & Conditions and Terms of Service

This page contains the full rules that both 8pgm and our players must follow when using the platform — covering account registration, bonus policies, deposit/withdrawal handling, and responsible gaming.

Last Updated: 30 October 2026

Introductory Statement

These Terms & Conditions ("Agreement") form a legally binding agreement between 8pgm platform (https://8pgm.wine) and any player who accesses it. By accessing the platform, registering an account, or playing any game, you confirm that you have read and understood these policies in full and agree to comply with them.

8pgm places the privacy, financial security, and fair play of our players as the top priority. SSL encryption and a precise financial management system protect the best interests of players in Myanmar. We reserve the right to amend any part of these policies at any time, and all amendments take effect as soon as they are published on this page.

Player Eligibility

Section 1.1

Age Restriction

8pgm services are available to players aged 21 and over only. Anyone under 21 is blocked from registering an account, and any account found to belong to an underage person will be closed immediately. Parents and guardians are asked to take appropriate measures to prevent minors from accessing the platform.

Section 1.2

Identity and Location

Players must personally confirm the following —

  • The player is not located in any region where the use of online casino and football betting services is prohibited.
  • The player is who they say they are and plays under their own name.
  • The player makes their own gaming decisions and does not act on behalf of a third party.
  • Full compliance with Anti-Money Laundering (AML) financial regulations is required.
Section 1.3

One account per person

Each player may only open one account. Accounts found to be linked to the same player (matching IP address, payment method, or personal details) may be closed. We cannot guarantee that a player's activity will not overlap with household members or others sharing the same IP address — if such a situation arises, please contact our support team.

Account Registration and Management

Section 2.1

Accurate information

The name, date of birth, contact details, and payment information provided at registration must be accurate and complete. Accounts opened with false information may be closed without prior notice and any balance in such accounts may be forfeited.

Section 2.2

Account security

Players must keep their Login ID and Password confidential and must not share them with anyone. Each player is responsible for all activity carried out under their account. If you notice any unexpected access, notify us immediately at [email protected] or via Live Chat.

Section 2.3

Account verification

8pgm may verify a player's identity at any time. A copy of a National ID card or passport may be requested as proof. Withdrawals may be placed on hold until verification is complete — this is a measure to protect our players.

Deposit and Withdrawal Policies

Section 3.1

Deposit methods and minimum amounts

The 8pgm platform processes deposits and withdrawals in Myanmar Kyat (MMK). Accepted methods are KBZPay, Wave Money, AYA Pay.

Transaction Minimum amount Processing time
Deposit 20,000 Ks Instant (depending on mobile payment confirmation time)
Withdrawal 20,000 Ks Within 10 to 45 minutes
Section 3.2

Deposit requirements

  • The account used for deposits must be the player's own KBZPay / Wave Money / AYA Pay account. Third-party transfers are not accepted.
  • If your platform balance is not updated immediately after a deposit is completed, contact the support team within 1 hour.
  • If an incorrect deposit amount has been sent, notify us immediately via Live Chat — we will investigate and assist.
Section 3.3

Withdrawals and holds

Withdrawal requests are typically processed within 10 to 45 minutes. However, delays may occur in the following cases —

  • Account verification has not been completed
  • A bonus has been claimed and the Wagering Requirement has not yet been met
  • A financial security check is required
  • Local banking network delays occur
Please note: If a withdrawal is requested before the Wagering Requirement for a bonus has been met, the bonus amount may be forfeited.

Bonus Policies

Section 4.1

Welcome Bonus

A 100% bonus on the amount deposited is offered on the first deposit, up to a maximum of 500,000 Ks. To withdraw the bonus, the Wagering Requirement of 15x the bonus amount must be met.

Deposit Amount Bonus Total balance Wagering Requirement
20,000 Ks 20,000 Ks 40,000 Ks 20,000 Ks × 15 = 300,000 Ks
1,020,000 Ks 500,000 Ks 1,520,000 Ks 500,000 Ks × 15 = 7,500,000 Ks
Section 4.2

General bonus terms

  • Each bonus can only be claimed once per account.
  • A bonus cannot be withdrawn without meeting the Wagering Requirement — it must be fully met before any withdrawal can be made.
  • Wagering with bonus funds does not count in full toward the Wagering Requirement for certain live casino games such as Baccarat, Roulette, and Dragon Tiger — players can check this before they start playing.
  • The time remaining to complete the wagering requirement during the bonus period will be shown at the point when the wagering amount is checked.
  • Bonuses can only be obtained through the depositing player's own payment account; bonuses obtained through third-party payments may be cancelled.
Section 4.3

VIP Programme and Cashback

8pgm's VIP programme has three tiers: Bronze, Silver, and Gold. Players can move up based on their playing activity —

  • Bronze: Up to 0.3% cashback per week
  • Silver: Up to 0.5% cashback per week
  • Gold: Up to 0.8% cashback per week

Cashback is issued as bonus funds, so wagering requirements still apply. VIP cashback rates may change without notice; any announcements will be made through the 8pgm platform or via Live Chat.

Game Rules

Section 5.1

Fair Play

8pgm uses certified Random Number Generator (RNG) technology, which ensures that game results are random and not influenced by software design. General information about game RTP (Return to Player) is available from the support team upon request.

Section 5.2

Prohibited Gaming Practices

The following actions are prohibited and may result in account suspension if detected —

  • Collusion (intentionally coordinating play with other players)
  • Using software hacking or bots to play
  • Repeatedly using the same playing pattern for the purpose of bonus abuse
  • Using a VPN or proxy to minimise financial losses
Section 5.3

Technical Malfunctions

If a game result is lost due to server lag, internet disconnection, or a software bug, 8pgm may refund a reasonable amount — please contact the support team with a screenshot or screen recording. Winnings obtained as a result of a software exploit cannot be paid out.

Responsible Gaming Policy

Section 6.1

Setting Your Own Time and Spending Limits

The 8pgm platform provides tools for players to set their own limits on playing time and spending. Gaming should be a form of entertainment and should not be treated as a way to make money.

Section 6.2

Self-Exclusion

If you feel your gaming habits are becoming a concern, you can contact [email protected] to temporarily or permanently close your account. Our Responsible Gaming team is available 24/7 via Live Chat to help.

Section 6.3

Gaming Awareness

8pgm includes extensive responsible gaming information on this platform's Responsible Gaming page to promote healthy gaming habits. Players are encouraged to read that page.

Personal Data Protection

Section 7.1

Personal Data Storage

8pgm uses personal data collected from players solely for account verification, payment processing, and service improvement. It is not sold or shared with third parties — except where required by law (such as financial audits).

The full privacy policy can be read on the Privacy Policy page.

Section 7.2

Cookies and Tracking

The platform may use cookies to record players' session duration, gaming activity, and preferences. This information is used solely to improve our service and player experience. Cookies can be blocked through browser settings, though some site features may become limited as a result.

Intellectual Property and Limitation of Liability

Section 8.1

Intellectual Property

All designs, content, software, geodata, and visual elements on the 8pgm platform are legally protected intellectual property of 8pgm. No content may be copied, distributed, or reproduced by players for any purpose other than personal viewing.

Section 8.2

Limitation of Liability

8pgm is not responsible for any financial losses incurred by players — players are understood to be aware that losses can occur in casino and football betting. 8pgm is not liable for —

  • Losses caused by the player themselves
  • Issues arising from internet connection disruptions (except those caused by our servers)
  • Damages resulting from the player's own decisions

and cannot accept responsibility for the above.

Section 8.3

Policy Amendments

8pgm reserves the right to amend these terms and conditions at any time, and changes take effect as soon as they are published on the platform. Players who continue to play after any amendment are considered to have accepted the changes. If you are unable to comply with the updated terms, you may stop using the platform.

Contact & Support

Section 9.1

Customer Support

For questions about these terms, deposits and withdrawals, or technical issues, you can reach the 8pgm support team via 24/7 Live Chat (within the platform) or at [email protected]. Support is provided in Myanmar language.

Please note: Email responses may take slightly longer than Live Chat, so we recommend using Live Chat for urgent matters.

Questions about Terms & Conditions at 8pgm

A Wagering Requirement is the minimum total amount you must wager in games before a bonus can be withdrawn. At 8pgm, the Welcome Bonus Wagering Requirement is bonus amount × 15. For example — if you receive a 20,000 Ks bonus, you must wager 300,000 Ks (20,000 × 15) before you can withdraw.

Withdrawal requests are usually processed within 10 to 45 minutes. However, delays can occur if your account verification is incomplete or the Wagering Requirement has not been met. If you have not received your funds after 45 minutes, please contact us via Live Chat.

At 8pgm you can deposit using KBZPay, Wave Money, and AYA Pay. The minimum amount for both deposits and withdrawals is 20,000 Ks.

No. The mobile banking account used for deposits must belong to the player personally. If a third-party payment is detected, the bonus will be forfeited and the deposit may be reversed.

The VIP program has three tiers — Bronze, Silver, and Gold. Bronze members can earn up to 0.3% cashback per week, Silver up to 0.5%, and Gold up to 0.8%. Tier upgrades are based on your play activity, and we review each player's individual play history before awarding a promotion.

Yes — you can always see the "Last Updated" date on this Terms page. For significant changes that may affect players' decisions, a notice may be displayed when you log in. Players who continue playing after an update are considered to have accepted the revised terms.

If your account is suspended, email [email protected] immediately or contact us via Live Chat. Our 24/7 support team will investigate the reason for the suspension and assist with any bonus or balance-related matters.