🛡️ Player safety is our top priority

8pgm — Responsible Gaming
Policy & Tools

Gaming is for entertainment only. At 8pgm, all players have access to a full range of limit tools and support services so everyone can enjoy playing safely.

What is Responsible Gaming?

8pgm is a platform built for Myanmar players, and we treat every player's safety as our top priority. Gaming should be about fun and entertainment, and we understand that control can sometimes slip. That is why we have built tools, support services, and solutions to help players set their own limits.

Responsible gaming means managing your money and time, balancing play with your daily responsibilities, and being able to ask for help straight away if a problem comes up. Our platform provides policies and tools that support all of this.

Only players aged 21 and above are allowed to play

Protection Tools

Deposit Limits

Set the maximum amount you can deposit daily, weekly, or monthly. It is the most effective way to stay in control of your finances.

Time-Out

If you want to take a short break from playing for a set period, you can use the Time-Out tool. Choose from 24 hours, 7 days, or 30 days.

Self-Exclusion

If you want to stop playing for an extended period, you can activate Self-Exclusion to lock your account for a chosen duration. This feature takes effect immediately upon request.

Gaming History

You can view your gaming history and deposit/withdrawal records at any time. This helps you review and assess your own playing patterns.

Session Reminders

If you have been playing for a long time, a notification is sent when a set time period is reached. This is effective for keeping session times in check.

24/7 Support Service

If you have concerns or run into any issues related to gambling, open our Live Chat in Burmese and get help right away — any time of day or night.

Warning Signs of Problem Gambling

If any of the following signs apply to you, be aware that you may be experiencing a gambling-related problem.

  • You often feel the urge to keep playing to try to win back money you have lost.
  • You feel that you have been neglecting family, work, or studies because of gambling.
  • You have tried to stop gambling but find you cannot control it and keep playing anyway.
  • You are betting more and more money — you feel you need to spend more to get the same enjoyment as before.
  • You have been dishonest with family or friends to hide your gambling.
  • You have had to take out loans or sell belongings you did not want to sell just to keep gambling.
  • Others have noticed that you become low, tense, or angry when gambling is not going well.

If you recognise more than one of these signs, open our Live Chat right away and talk to the 8pgm support team — listening, help, and referral guidance are available 24/7.

How to Use the Limit Tools

After logging in to your 8pgm account, you can adjust the protection tools using the steps below.

01

Log in to your account and open Settings

Go to 8pgm Login and sign in to your account. From the profile menu at the top, enter the "Responsible Gambling" settings section.

02

Choose the type of limit

Deposit limit, Time-Out period, or Self-Exclusion duration — choose whichever type of limit you need.

03

Set the amount or period

Set the amount (Ks) or the period (days / weeks / months) and confirm. The limit takes effect immediately.

04

You can follow up with the support team

If you run into any problems adjusting your limits, contact our team via Live Chat — available 24/7 in Burmese.

Deposit & Withdrawal Detailed Policy

Minimum Deposit Amount

The minimum amount per deposit is 20,000 Ks. This applies equally to KBZPay, Wave Money, and AYA Pay.

Minimum Withdrawal Amount

The minimum amount per withdrawal is 20,000 Ks. Funds arrive within 10–45 minutes after the withdrawal is processed.

Payment Methods

Deposits and withdrawals can be made via KBZPay, Wave Money, and AYA Pay. All payments are protected with full SSL encryption.

21+ Only

You must be 21 or older to play at 8pgm. Anyone under age is not permitted to play — accounts found to be in breach of this policy will be suspended.

8pgm's Commitments

We have put these commitments in place to protect the health, financial safety, and mental well-being of our players.

We ensure fair play
A strict monitoring system maintains fairness between players.

Age verification is strictly enforced
All routes for anyone under 21 to access the platform are blocked.

Player personal data is protected
Kept secure with SSL encryption and a strict privacy policy.

Self-Exclusion requests are acted on immediately
Player requests are never ignored — accounts are suspended right away.

Gaming information displayed transparently
Bonus limits and betting conditions are clearly stated.

24/7 Burmese-language support
A team fluent in Burmese is ready to help via Live Chat and email.

Responsible Gaming — Questions & Answers

Yes, a deposit limit takes effect immediately after it is set. To increase the limit, a 24-hour cooling-off period must pass first — this policy is in place to protect players directly.

No. Once Self-Exclusion is activated, it cannot be reversed until the set period has ended. Please think carefully about the duration before making the request. After the period ends, you can contact our support team to discuss reactivating your account.

All gaming activity is paused during a Time-Out. Withdrawals are still allowed, but deposits and gameplay cannot continue — this is done to keep players' funds safe.

Open Live Chat on the 8pgm platform, mention "Responsible Gaming Support", and our team will help you. You can also email [email protected]. Our Burmese-speaking support team is available 24/7.

If a player is found to be under 21, 8pgm will immediately suspend that account and no payments will be processed. This policy is strictly enforced.

Yes. With deposit limits you can set the maximum amount you can deposit per week or per month in advance, and once that amount is reached your ability to play will be blocked. You will not be able to add more funds to continue playing after the limit is hit.

Play safe and have fun

Set your limits and log in with 8pgm Login to browse games for entertainment only. If you have any questions, visit the FAQ section or contact our support team.

Keep exploring games