8pgm Privacy Policy
Your personal data matters to us. 8pgm protects your personal data with SSL encryption and strict data management practices.
Introduction & Purpose
Purpose of This Policy
This Privacy Policy explains how we handle the personal data we collect as a result of you using the 8pgm platform. By using 8pgm, you are considered to have read and agreed to the terms in this policy.
We handle your personal data responsibly and will not sell or share it with third parties for any unlawful purpose. This policy clearly sets out your data rights and our obligations.
Who This Policy Applies To
This policy applies to all of the following —
- Anyone who visits the 8pgm website
- Any member who has created an account and uses the platform
- Anyone who contacts us via email or Live Chat
- Any member who makes deposits or withdrawals via KBZPay, Wave Money, or AYA Pay
Information We Collect
Information You Provide
When you register an account, make a deposit, or request a service on 8pgm, we may collect the following personal data —
- Name and date of birth (to verify you are 21+)
- Email address
- Phone number (used solely to verify your account)
- Payment method details (KBZPay, Wave Money, AYA Pay — for payment processing only)
- Communication content provided when contacting us via Live Chat
Data Collected Automatically
When you access the platform, certain technical data is collected automatically —
- IP address and network connection information
- Browser type and device information
- Pages visited, time spent, and clicks
- Cookies (see our cookies policy in Section 7)
- Session IDs and platform log files
This data is used to improve platform performance, carry out security checks, and enhance the player experience.
How We Use Your Data
Purposes for Using Your Data
8pgm uses your personal information only for the following purposes —
- Opening, verifying, and maintaining your account
- Processing deposits and withdrawals
- Providing 24/7 Live Chat and email support
- Sending bonus and promotion updates (if you have opted in)
- Monitoring transactions and preventing fraud
- Maintaining platform security and fairness
- Implementing responsible gambling measures to protect players under 21
- Improving platform performance and user experience
Data Retention Period
We retain your personal information for as long as your account is active and for as long as needed to fulfil the purposes described in this policy. Transaction records are kept for the period required by applicable financial regulations. Data that no longer needs to be retained after account closure is securely deleted.
Cookies Policy
What Are Cookies
Cookies are small data files stored on your device. They help the platform run smoothly and remember your preferences.
8pgm uses the following types of cookies —
- Essential Cookies — required for the platform to function properly; includes session and security cookies
- Analytics Cookies — track visits and help us improve the platform
- Preference Cookies — remember your language and display settings
You can disable cookies through your browser settings, but please note that some platform features may be affected.
Data Sharing and Disclosure
Sharing Data with Third Parties
8pgm will not sell or rent your personal information to third parties. Data is shared only in the following circumstances —
- Payment service providers such as KBZPay, Wave Money, and AYA Pay — solely to process transactions
- Trusted technology companies acting on our behalf — for platform maintenance and security checks
- When required to comply with a lawful request from authorities
- Organisations you are aware of, with your prior consent
Third parties who handle your data must do so in accordance with the confidentiality agreements we have put in place.
International Data Transfers
Some of 8pgm's service providers may operate outside Myanmar. Where data is transferred in this way, we have agreements in place requiring them to maintain the same level of protection for your personal information as set out in this policy.
Data Security Measures
Technical Safeguards
8pgm has put the following technical measures in place to protect your personal information —
- Protecting data transmissions with SSL (Secure Socket Layer) encryption
- Storing payment data using encryption
- Access control systems that prevent unauthorised access to accounts
- Regular security audits and updates to servers
- Real-time monitoring to detect fraud and account takeover attempts
While we take every reasonable precaution, please understand that no data transmission over the internet can be guaranteed 100% secure. We strongly encourage you to use a strong password for your account and never share your account details with anyone.
In the Event of a Data Breach
If we become aware of a personal data breach that is likely to affect your personal data and rights, we will notify you by email within the timeframe we estimate as reasonable. We will explain the nature of the incident, the possible consequences, and the immediate measures we have taken.
Your Data Rights
Right to Access and Correct
You may request to view the data we hold about you. You may also request that any inaccurate personal information be corrected. To do so, please email us at [email protected].
Right to Deletion
You may request that your personal data be deleted. However, please understand that data related to financial transaction records or legally required matters can only be deleted after the legally required retention period has ended.
Right to Object
You have the right to object to certain data processing activities we carry out. For example, if you do not wish to receive promotional emails, you may opt out at any time. You can express this preference by emailing [email protected].
Child Protection
8pgm services are for users 21+ only, and we do not knowingly collect personal data from children. If we become aware that a player under 21 has registered, we will immediately delete their personal data and close their account.
Policy Updates and Contact
Policy Updates
8pgm may update this privacy policy from time to time. For significant changes, we will post a clear notice on the website and also notify you via your registered email. Continuing to use the platform after such notice means you accept the revised policy.
The "Last Updated" date is always shown at the top of this page, so please check back regularly.
Contact Us
If you have any questions about this privacy policy, you can reach us instantly through our 24/7 Live Chat service — available in Burmese. You can also contact us by email: [email protected]
All data inquiries and requests to view, correct, or delete data should be sent to the email above, and our support team will take care of them.
8pgm's Commitment
8pgm always strives to be a platform that Myanmar players can trust. Handling your personal data with care and protecting it with SSL encryption is a core part of that commitment. For any questions about gaming, our team is ready to help you 24/7 via Live Chat in Burmese.
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